For more details please review this link: Using Video Cable Adapters, Splitters and/or Docking Stations in Computers not Manufactured by Intel
This is because we cannot test all of them, so we cannot guarantee that these are going to work. Have you checked your display color settings? For instance, OSD (On Screen Display) menu?Ĥ- It is worth mentioning that Intel does not recommend the use of any kind of adapters. In order to check this further, could you please provide the following information?ġ- Did this configuration (laptop + ultrawide monitor) work fine before? If yes, was there any change related to the point where the issue started? (Windows, software, or drivers updates hardware/cable changes?).Ģ- What is the graphics driver on the "T470p" laptop (the one working fine)?ģ- Have you checked with Samsung* support to see if there are drivers or firmware (. Hello you for posting on the Intel® communities. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel® or any of its products is implied. *Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only.
Please check your monitor's User Manual or contact their support team for proper guidance. Having said that, our recommendation is to test the monitor using a straight HDMI connection or test if you can use the monitor's built-in menu to switch color range from Limited or Full. TVs and monitors don't necessarily match in capabilities in respect of Chroma Subsampling (per example monitors often go for 4:4:4 and TVs usually default to 4:2:0) and color range (limited vs. Our driver only supports the Quantization range on native HDMI connections. The Intel® HD Graphics can support resolution (otherwise the option would not be available for selection on the Intel® Graphics Command Center).Ībout the actual problem description " Colors are washed out, foggy/blurry and lack saturation", this seems to be related to the use of the USB-C to HDMI adapter not allowing the Quantization range option to match the monitor's default capabilities. We would like to update this thread regarding your last question. Hello you for your patience in this matter.
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